Privacy Policy

1. Introduction

SnapSync ("we," "us," or "our") is an AI-powered photo-to-calendar application that extracts event information from images such as flyers, schedules, and posters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (the "Service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR).

2. Information We Collect

a. Information you provide:

• Account information: Your email address and password when you register.
• Uploaded images: Photos or scans of flyers, schedules, and posters you submit for event extraction.
• Profile preferences: Calendar sync settings and notification preferences.
• Contact form submissions: Your name, email, and message when you contact us.

b. Information collected automatically:

• Usage data: IP address, browser type, device information, pages visited, and timestamps.
• Local storage: Authentication tokens and session data stored on your device.
• Analytics: Aggregated, anonymized usage statistics to help us improve the Service.

3. How We Use Your Information

• To provide, operate, and maintain the Service, including AI-powered event extraction from your uploaded images.
• To create and manage your account and authenticate your sessions.
• To sync extracted events to your personal calendar (e.g., Google Calendar) when you request it.
• To send you event reminders and notifications you have opted into.
• To respond to your inquiries and provide customer support.
• To detect, prevent, and address technical issues, fraud, or security violations.
• To comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds:

• Consent: When you provide information voluntarily (e.g., uploading images, contacting us).
• Contractual necessity: To fulfill our obligations under our Terms of Service.
• Legitimate interests: To improve and secure the Service, subject to your rights.
• Legal obligation: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with the following categories of recipients:

• Service providers: Third-party processors that support our operations (e.g., cloud hosting, AI processing, email delivery, payment processing). These providers are bound by confidentiality obligations.
• Calendar providers: Google Calendar or other providers you authorize to sync events.
• Payment processors: PayPal or e-Transfer providers for subscription payments. We do not store your payment card details.
• Legal authorities: When required by law, court order, or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or asset sale, subject to confidentiality agreements.

6. AI Processing and Uploaded Images

When you upload an image to SnapSync, our AI-powered extraction engine processes the content to identify event details such as dates, times, titles, and locations. The original image URL is stored with the extracted events so you can reference the source. You may delete your uploaded images and associated events at any time through the app. We do not use your uploaded images to train AI models.

7. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Service. Uploaded images and extracted events are retained until you delete them or your account. When you delete your account, we remove your events, uploads, and profile data from our systems within 30 days, except where retention is required by law.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including encrypted data transmission (TLS), secure authentication, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the email provided below. We will respond within 30 days of receiving your request. You can also delete your account and all associated data instantly using the button below.

10. Children's Privacy

The Service is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.

11. Cookies and Tracking Technologies

We use essential cookies and local storage to maintain your authentication session and ensure the Service functions properly. We do not use cookies for targeted advertising. You can control cookies through your browser settings, though disabling them may affect Service functionality.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and Canada. Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with applicable law.

13. Third-Party Links

The Service may contain links to third-party websites (e.g., Google Calendar, PayPal). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and, where appropriate, via email. The "Last updated" date at the top of this page indicates when the policy was last revised.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: aihub2050@outlook.com
• Contact page: Contact us through the app